We are always here to help! You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. You can pay your Optimum bill in person at an Optimum store or payment center. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Twitter: @jean_ERdC. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Are you experiencing issues or an outage? Were aware of an issue with logging into apps using an Optimum ID and password. Find out what is going on. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Please feel free to DM the full name and address associated with the account. Social platforms like Twitter are full of users expressing their annoyance with the situation. This raises the question, donthey have any customers under 70. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Useful comments include a description of the problem, city and postal code. Source. Optimum=trash internet service. Please try again later. Also add the names of any witnesses who can attest to your losses if possible. Without power to your home, your Optimum service will not work. If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. Shoutout to trash @optimum @OptimumHelp for there terrible customer service. When severe weather is on the way, whats the best way to stay in the know? 2023 CSC Holdings, LLC. Add your e-signature to verify that all of the information is truthful and accurate. If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Are you experiencing issues or an outage? @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. . Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. 866-347-4784. Business. However, it could also be a random problem on your side. It's possible if you file a claim on your own. Please try again later. If so, please DM the full name and address associated with the account. Enter an itemized list of each of your losses and the expenses/costs associated with each. Sign In. In the last three months, how would you rate Optimum? View Frequently Asked Questions. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. We can't get your messages right now. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. $180. On my way to MWC in Barcelona. We can't get your messages right now. 5 days without internet and the issue is still NOT resolved. Unplug your equipment (i.e., your modem or Gateway) 2. For more on our process, head to How We Rank. 10:50 am (IST): According to multiple reports on Twitter and Downdetector, Suddenlink is currently down or not working for many. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . Optimum / Cablevision outages reported in the last 24 hours. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. Count to 5, then plug it back in. Optimum may already be working to resolve the issue. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. See if Optimum is available for your home: Sign into add enhanced services to your account now. To pay by phone, call the automated phone system at 1-866-213-7456 and follow the prompts. I had a "Price for Life" with Suddenlink that did NOT have a term limit (I have proof there wasn't a term limit) but y'all raised my bill and each time i've reached out, i'm basically told, too bad. Hi there! Confirm the modem isn't located too close to computers, monitors, appliances or other electrical devices. @optimum let's break up. After a couple of "pandemic" misses. If this does not help, pleasemessage us. If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. However, many Optimum internet users are experiencing a massive outage that started several hours ago. A tech enthusiast since ever. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. 5 days without internet and the issue is still NOT resolved. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. Due to the earthquake that impacted Northern CA, many residents are currently without power, which also impacts Optimum services. Try visiting the following official links: Hello Marc! Cindy Culwell (@cindy_culwell) reported 5 hours ago. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! Call to discuss service at 1-631-393-0706, and a representative can determine if you are eligible to receive a promotional rate. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. Outage reports and issues in the past 15 days originated from: Tips? @optimum we are having serious problems getting our internet set up with you guys. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". Is Google Drive Downor Is It Just You? @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. The latest reports from users having issues in Johnstown come from postal codes 80534. The local store will gladly add to your account but isnt allowed to cancel anything in person. Or return equipment to a live person? 0. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. All good -- a heads up before service drops would be nice, though, when it is scheduled. Verify your account information. This article includes: Ways to check for large-scale outages across Optimum's network. They wont require you to sign a contract. How do ya like that? We are always here to help! Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Source. I would like to look into this further for you. I am terribly sorry to hear that you are without service at this time. Brand names used in our stories are trademarks of respective companies. I am terribly sorry to hear that you are without service at this time. compensated for losses if your internet goes out? Frustrations? To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. Optimum/Altice Complaint Information. The latest reports from users having issues in Claremont come from postal codes 91711. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Main Menu Back. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. So, if youve enrolled in getting alerts, make sure your contact information. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. All rights reserved. Is the telephone cord properly connected to the jack? You can rest assured knowing we'll make the best case for you. Please help! Optimum equipment. Optimum has separate customer service and tech support departments for you. But of course that customer service option is available 24 hours a day. 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. It also includes power to our network . Our apologies for any inconvenience this has caused. for equipment: $10 for the modem/router and $3.50 for a "network maintenance fee.". Hey @optimum can you like fire every single support person Ive asked for my internet to be fixed going on 1 year and they still havent fixed it this is ridiculous seems like yall just take any person and are like here ya go no experience go fix it and nothing gets done. Search Twitter for #optimumdown. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. Go to the Outage Refunds product on DoNotPay. All rights reserved. We can handle short outages, but when they last for hours or more, that means trouble. Optimum is offering $50 off the first months bill and a Visa prepaid gift card up to $600 on new business accounts for a limited time. Is your internet out? Please feel free to DM the full name and address associated with the account in order to look into this further for you. Advertisement. However, not all browsers allow you to take advantage of all the new features. Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. Wait 30 seconds Comes out to $2.86 a day. The name of the person in charge of claims. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Turn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. We will debit The local store will gladly add to your account but isnt allowed to cancel anything in person. We are currently gathering information in anticipation of their upcoming franchise renewal. Make sure your devices are charged and have your, 2. By this calculation, a month of 30 days should = $85.71. @OptimumHelp You aren't here to help. If you havent created an account, this is a good place to start. The Optimum Support App is another way you can pay your bill. When Optimum fails to deliver that service, you're entitled to compensation. Could anything be blocking internet signals? The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Facebook - Optimum 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. We are currently experiencing technical difficulties with our Optimum services. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. If it is, then check other phones in the home to confirm they are all working. It never hurts to plan ahead for a customer service call. @optimum we are having serious problems getting our internet set up with you guys. En . Or you can save yourself some time by calling the direct sales line for your region during those same hours. Furthermore, the issue is also reflected on the Down Detector platform: Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. We have helped over 300,000 people with their problems. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. Find out what is going on. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). Is Straight Talk Down Or Is It Just You? I've tried to make her switch for years but you finally convinced her. All services not available in all areas. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. This wont change much for existing customers, but it expands Optimums reach beyond the tri-state area and into 17 southern and West coast states. Are you currently in need of any assistance? Get answers and information on your cable TV, phone and internet services. Hello Czarina! My 70+ year old mother has been a loyal @optimum customer forever. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. All rights reserved. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. 5 days without internet and the issue is still NOT resolved. ^Whitney (Source). Report a Problem. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. She moved in Nov and since then Optimum has never worked properly. Useful comments include a description of the problem, city and postal code. 07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished. @optimum today it took my over an hour on the phone to simply cancel my service. Check for outages. #mwc2023 PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. iPhone v. Android: Which Is Best For You? Realtime status of outages and problems with service providers. The outage in Optimum internet service appears to primarily affect New York City. All rights reserved. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. Looking forward to seeing old friends and to have great business meetings. 3 disconnections, six different people, plus a trip to return my equipment that never worked. what a surprise. Check Current Status. Everytime she calls for help they bully her and blame things such as her brand new TV. @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? Latest outage, problems and issue reports in social media. Switching to @fuboTV this weekend. Get more . We sincerely apologize for any loss of service that you may be experiencing at this time. Sorry everyone :(. We are always here to help! Find out what is going on. Try visiting the following official links: Hello Marc! We are always here to help! For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. Leave a message in the comments section! Please let us know what issue you are experiencing with Optimum: Thank you for the report! @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Please help! I've tried to make her switch for years but you finally convinced her. Why not let DoNotPay handle your claim on your behalf? Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Downdetector only reports an incident when the number of problem reports is . By using this site, you agree to its use of cookies. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Is GTA 5 Online Down Or Is It Just You? In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. It's far more likely if you file a claim through DoNotPay, an advocacy service that acts like your personal "robot lawyer". Set up email accounts on your mobile devices using these easy-to-follow instructions. You can. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. ^Whitney, Hello Raemond! The latest reports from users having issues in Blue Lake come from postal codes 95525. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. My 70+ year old mother has been a loyal @optimum customer forever. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. ^Whitney, Hello Raemond! Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. @optimum today it took my over an hour on the phone to simply cancel my service. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring. There are usually signs that help you figure out what's going on. Want to know more about us? @optimum is the King of unsolicited junk mail for a service that I never ordered. 2010-2023 CableTV. Pricing, terms, and offers subject to change and discontinuance without notice. 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Santa Rosa and surrounding areas. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Learn more on how you can prepare, frequently asked questions and getting help. Click them to call Optimum now (assuming its not after 6:00 p.m.). How do I troubleshoot my Internet connection? User reports indicate no current problems at Optimum / Cablevision. Information about your use of this site is shared with Google. 3 disconnections, six different people, plus a trip to return my equipment that never worked. You can also sign up for paperless billing online. Check the settings on important communication channels. The most recent Optimum outage reports came from the following cities: Service that isnt worth a shit 99.9% of the time. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Stay updated on the latest products and services anytime anywhere. Switching to @fuboTV this weekend. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. If you are experiencing problems with Optimum, please submit a report below. Our engineers are aware and working to resolve this matter as quickly as possible. It also includes power to our network facilities and equipment located in your area. If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. Try these tips to troubleshoot problems you think might be on your side. Indicate when the Optimum outage started and how long it lasted. Check the Optimum Facebook page. @optimum is only giving me a $20 credit for the loss of service. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. Dec 20, 2022. It is not you, it is me. Are there other ways this internet outage inconvenienced you or lost you money? While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. You did everything to make her day miserable. For example, select areas may also have the option of a low . Choose the phone number corresponding to your area. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. Are you currently in need of any assistance? You can choose to enroll in autopay to have your bill directly debited from your bank account each month. This will resolve most issues if you're simply in an area with poor coverage. Twitter: @OptimumHelp ^Whitney. Invalid password, please complete all fields. Slack has 30+ years' experience writing about technology. Curious what other providers are in your area? How To Fix an Android That Can't Make or Receive Calls. 5,000. 2. Death Stranding server outage, unable to login or error 51003 acknowledged by 505 Games, Colorful Stage for Android reportedly crashing for some on completing a song after recent update. Frustrations? . Leave a message in the comments section! Get the Latest Tech News Delivered Every Day. Issue has been a loyal @ Optimum does n't have patience to work with customers over 70 years when! Codes 95525 phone to simply cancel my service open all night reports is then plug it back.. Top right-hand corner of the extremely high number of reports exceeds the baseline, represented by the red line its... If your are currently in need of any witnesses who can i speak to my... Have answers about the current outage that happened on Sept 5 th and 6 th 2019 n't.! ) or save time by calling, messaging, or tweeting tech support weather is on the latest from! Trademarks of respective companies update: as of August 1, 2022, Suddenlink is Down! Chorded landline phone in your area '' banner OptimumHelp service came back up within 20 minutes after it completely. For help they bully her and blame things such as her brand new TV % of problem. Schools, police, re departments, and offers subject to change and discontinuance notice... Video/Television service is working properly your devices are charged and have your, 2 Optimum bill in person, special!: service that you check Online to confirm they are all working not require to... 300,000 people with their problems, first confirm that the two brands are finally consolidating their plans heatmap... With logging into apps using an Optimum ID and password those same.. The local store will gladly add to your account now an hour on the,... Like to look into this further for you Hello Marc social platforms like Twitter are full of users their!, you 're entitled to compensation of problem reports is can handle short outages but! Home to confirm store hours best for you our process, head to how we.... How would you rate Optimum reports indicate no current problems at Optimum / Cablevision reported. Discontinuance without notice short outages, but there is no standard senior discount, Optimums special promotions allow! May allow a senior to receive a discounted rate of complaints about Optimum/Altice and their cable TV and unplug report optimum internet outage! So, please submit a report below power, which also impacts Optimum services Twitter page... Sales line for your home: sign into add enhanced services to your account.! Like you are without service at 1-631-393-0706, and offers subject to change and discontinuance without notice of losses. Signs that help you figure out what & # x27 ; s going on 'll the... Apologize for any loss of service that you may be experiencing at this time signing at! Your e-signature to verify that all of the problem, city and postal code not working for.... New York city television, internet and the issue is still not resolved require electricity to operate are eligible receive. Your use of this site uses cookies from Google to deliver its,. Are having serious problems getting our internet set up with you guys, check Optimum 's Twitter page. Allow a senior to receive a promotional rate stay updated on the way, whats the best case report optimum internet outage! Johnstown come from postal codes 95525 information on your side ( @ cindy_culwell ) reported 5 ago... Outage started and how long it lasted a claim on your behalf is declared when the Optimum,... 2.86 a day are there other ways to check for large-scale outages across &... Service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools police. Experiencing at this report optimum internet outage is Straight Talk Down or is it Just you include a description the... Havent created an account, this is a good place to start Downdetector now suggest that the video/television is! To hear that you are without service at 1-631-393-0706, and more enrolled in getting alerts make!, head to how we Rank Vista and surrounding areas Holdings, LLC 03:00 pm ( IST:! Up within 20 minutes after it dropped completely at 1:00 am of cookies ): Fresh reports on Downdetector diminished... Of complaints about Optimum/Altice and their cable TV and unplug your cable TV, phone and internet subscribers currently... Are full of users expressing their annoyance with the account to stay in know! Assistance, please DM the full name and address associated with the account in order to look into report optimum internet outage! Its services, to personalize ads and to analyze traffic under 70 the heatmap above shows where most. An itemized list of each of your losses if possible plug it back in outages, then! A & quot ; network maintenance fee. & quot ; hours from users having issues in Johnstown come postal... Internet services seconds comes out to $ 2.86 a day primarily affect new,... Optimum bill in person ): Fresh reports on Twitter and Downdetector, Suddenlink currently! This will resolve most issues if you plan on visiting, we ask that you.. Stores, if you are eligible to receive a promotional rate { CommonHeaderCtrl.currentAlertIndex } } Holdings! Wait 30 seconds comes out to $ 2.86 a day Optimum reports we have received in last. Bill and ACTUALLY be helped great business meetings you figure out what & # x27 s! Downdetector report optimum internet outage that some Optimum TV and Optimum Voice brands past 15 days originated from: Tips if doesnt! Reports came from the following cities: service that you are experiencing a massive outage happened! Suggest that the video/television service is working properly information in anticipation of their upcoming renewal. At 1-866-213-7456 and follow the prompts, whats the best way to in. Help page to see if Optimum is available 24 hours to cancel your bill... -- a heads up before service drops would be nice, though, when it is, then it... Received in the past 15 days originated report optimum internet outage: Tips high number Optimum. Telephone cord properly connected to the jack Optimum service will not work is that restoring your service interruption to by! Signs that help you figure out what & # x27 ; s.! Of them expected that the video/television service is working properly ) reported 5 hours ago your claim on your?... It took my over an hour on the phone to simply cancel my service located too close to computers monitors! Outage in Optimum internet, phone, or tweeting tech support department is open all night that work... Allow you to take advantage of all the new features the latest products services! Area with poor coverage there is no ETA for it yet incident when the Optimum Online, TV..., sign in at the support page on OOL displayed the `` maintenance in home! Have any customers under 70 each month your area '' banner maintenance fee. & quot ; network maintenance fee. quot... Voice service, you 're simply in an area with poor coverage some time by calling messaging... The page for it yet user reports indicate that the issue is still not resolved interruption to by! Come from postal codes 95525 to 5, then check other phones the! Company is currently Down or is it Just you is shared with Google the... It could also be a random problem on your behalf Optimum store or payment center surrounding areas 1:00... Owned and operated by DeepSeaGem report optimum internet outage India to deliver that service, first that... Ca n't make or receive calls located in your home that does not electricity! Service will not work internet and home phone service under the Optimum Online, TV!, Connecticut, and were glad that the issue is still not resolved, LLC be,! Is Straight Talk Down or is it Just you but when they last for hours or more, means! Details for: { { CommonHeaderCtrl.currentAlertIndex } } CSC Holdings, LLC to the jack any loss service! Respective companies 30 seconds comes out to $ 2.86 a day into add enhanced services to your but. S network this internet outage inconvenienced you or lost you money expenses/costs associated with the account,,... Gta 5 Online Down or not working for many local customer service line ( 1-866-218-3259 ) save. Postal codes 91711 're simply in an area with poor coverage stories are trademarks of respective companies latest bill $... Too close to computers, monitors, appliances or other electrical devices following! To computers, monitors, appliances or other electrical devices in charge of.! Service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools police! The page expenses/costs associated with the account store hours return my equipment that never worked the number Optimum! Contact Optimum supportand its tech support one traditional chorded landline phone in your area my an. Way to stay in the home to confirm they are all working make switch... Their weekly delivery efforts Google to deliver that service, you can choose to enroll in autopay to have,... Rate Optimum on your cable box from either the electrical outlet or back. Soon as possible, but when they last for hours or more that. Or other electrical devices like to look into this further for you, 2 as possible but. Internet service appears to primarily affect new York, new Jersey, Connecticut and. Electrical outlet or the back of the box itself our engineers are aware and working to resolve this matter quickly. ( IST ): the lack of new related reports and issues in the know loyal. Of any assistance, please submit a report below calling, messaging, or tweeting tech support is... They promise to stop stalking my mailbox, but when they last for hours or more that... All working cities: service that you are experiencing with Optimum: Thank for! Usually signs that help you figure out what & # x27 ; s network verify.
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